How to improve customer experience through speech analytics
One of the main advantages of telephone customer service is the possibility of having a two-way conversation in real time with the customer.
outsourcing
Revolutionizing lead generation
One of the main advantages of telephone customer service is the possibility of having a two-way conversation in real time with the customer.
Essential strategies for customer service
One of the main advantages of telephone customer service is the possibility of having a two-way conversation in real time with the customer.
Read our new podcast. Chatgpt and Customer Service
One of the main advantages of telephone customer service is the possibility of having a two-way conversation in real time with the customer.
the telephone remains a vital channel
One of the main advantages of telephone customer service is the possibility of having a two-way conversation in real time with the customer.
Continuous quality assessment
As a contact center, we are aware of the importance of quality assessment in maintaining high levels of customer satisfaction. That is why we have implemented a number of measures to ensure that we meet our standards and provide the best possible service.
What is the future of telecenters with #ArtificialIntelligence?
User-generated content (UGC) means any type of content created and published by unpaid contributors, and not by a brand or marketing team. This may include reviews, comments, photos, videos and other forms of media that are shared on social media platforms, blogs and other online spaces.
Interview with our CEO
User-generated content (UGC) means any type of content created and published by unpaid contributors, and not by a brand or marketing team. This may include reviews, comments, photos, videos and other forms of media that are shared on social media platforms, blogs and other online spaces.
user-generated content (UGC)
User-generated content (UGC) means any type of content created and published by unpaid contributors, and not by a brand or marketing team. This may include reviews, comments, photos, videos and other forms of media that are shared on social media platforms, blogs and other online spaces.
Employee experience
Employee experience, often abbreviated as EX, refers to the overall experience an employee has while working at a company. This includes their interactions with co-workers, company culture, work environment, and company leadership.
In today's competitive job market, companies are increasingly focused on improving the employee experience to attract and retain top talent. This is because employees who have a positive experience at work are more likely to be engaged, productive and loyal to the company.