The art of multilingual customer service
Sectors at another level
Artificial Intelligence and Process Automation
We develop automation and Artificial Intelligence solutions to significantly increase the efficiency of your operations, thus improving productivity and considerably reducing costs.
Legal Services
We provide legal outsourcing services, such as document review and legal research, helping you manage your legal needs efficiently and cost-effectively.
Human Resources
We offer HR outsourcing services, including payroll management, recruiting, and employee benefits administration, helping you create a positive and productive work environment.
Retail, E-commerce and Digital Marketing
We adapt to the growing trend of e-commerce and the rise of digital marketing, implementing machine learning algorithms to offer personalized and unforgettable shopping experiences.
Tourism and Hospitality Sector
We offer tailor-made solutions for the tourism and hospitality industry, including reservation management, multilingual customer care, destination promotion and guest experience enhancement.
Financial Services and Insurance
We are your strategic partner in the financial and insurance sector with specialized support for Fintechs, neobanks, mobile banks and insurance companies.
Medical Sector
Faced with the challenge of public spending cuts, we offer efficiency, cost-effectiveness and innovation solutions to ensure the sustainable growth of the medical industry. Our sector-specific players are up to the task.
Digital Transformation
We advise you in the management and optimization of your digital channels and in the implementation of digital transformation strategies to maximize your presence and competitiveness in the market.
Telecommunications
In the world of telecommunications, staying ahead of the curve is crucial. At Essentiel Outsourcing, we understand the challenges of this industry and offer customized BPO services to help you in this dynamic landscape.
Live attention
Satisfaction after a conversation
Qualified leads
Conversion into sales
Find out why we are the best choice for your business
Cloud-based system
Smart outbound campaigns
Personal interaction with potential customers
Standard and customised reports
Database administration
Real-time quality control
Some of our clients
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