Our experts improve your relationship with your customers

Services

CUSTOMER SERVICE

We have a team of highly qualified multilingual agents to create exceptional experiences with your customers. Our experts are at your disposal to enhance your customer relationships.

HELP DESK. TECHNICAL SUPPORT

Customised programme development and 24-hour support with fast and efficient solutions.

LEAD GENERATION

B2B and B2C lead generation. Don't miss opportunities with your potential customers. Convert visitors from your website or social networks instantly, without waiting.
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  • Qualified agents
  • Specialised training
  • Coaching and live supervision
  • Development of customised programmes
  • Operational experience to carry out your service
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  • Vetailers dedicated to lead generation to make your strategy a success
  • Appointment booking
  • Customer retention
  • Market research and customer survey
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  •  Personal, direct and unique relationship with the users of your website
  • We connect with your users through our personalised chat to convert them into qualified leads.
  • We accompany your future client during the search for information.
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  • 100% national call centre to any location.
  • Flexible ticketing systems.
  • Integrated interface and cloud-based system
  • PC-Level 1 Certificate
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  • Smart outbound campaigns
  • Monitoring and live support solutions to protect your valuable community of followers on social media
  • Standard or customised reports
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  • We detect your needs for you
  • Tailor-made training for your in-house call centre
  • Quality controls

We look forward to seeing you in our networks!