We are the front line of your company.

During 2020, in a four-month period, contact centre volume rose 20% overall. Especially in industries such as air travel, it rose 96%. 

At Essentiel Outsourcing, using our Cloud Contact centre solution, we help you maintain business continuity because you don't need on-premise hardware or software for brand advisors to do their jobs : it allows our (your) advisors to handle a high volume of customer inquiries from wherever they're working.