Billions of euros are invested in the global outsourcing market. Understanding its effectiveness is not a difficult task. Outsourcing is found in various terms such as outsourcing of services or outsourcing that are currently managed by companies called call centre, contact centre, outsourcing company or BPO. The terms do not define all the services that a call centre can provide. Its services can range from human resource management, through chat management, scheduling, digital marketing campaign management, invoicing, sales, data management, quality, call services coming out of a sales team, and so on. Outsourcing your work significantly reduces your company's costs, will be controlled by specialists and you will be able to offer competitive offers to your customers as well as incredible, cost-effective and valuable time savings.

Does your company want to take it to the next level because it is in full development? Do you want to hire specialised employees at reduced costs? These are the tips for a company to achieve its goals through outsourcing, outsourcing.

1. OUTSOURCING SAVES YOU MONEY

Cost reduction is the main reason why companies outsource. In fact, 59 of the companies surveyed cited cost reduction as a motivation for implementing it. Why? Outsourcing tasks to skilled professionals allows you to stick to smaller budgets and pay only for what you need. This is generally much more cost-effective than hiring a full-time employee.

With full-time recruitment, employers need to be aware that social security contributions and types of contracts are different from one country to another. First of all, we need to know which country to outsource to, without neglecting the impact on the quality of the work that will be brought in. The end result is an employee who costs much less than in the country where the business is growing. In France the cost of an employee is 26 euros per hour all expenses included and 10 to 16 euros per hour in Spain. Therefore, the savings will be obvious. Often a bonus or inventive system is put in place to motivate the teams, improve their productivity, quality of work and according to the results improve their salary condition.

Then there are the costs of finding a new employee. This amount is included in the offer of an outsourcing company. When you are looking for an employee, you apply to the outsourcing company and they will take care of the whole process. They will do the same job as an acting agency, but in this case from abroad and at a lower cost. No additional training, as the outsourcer will train the agents. No tedious maintenance processes and no additional costs.

If you want to increase your company's capacity, expand your flexibility in your offerings or discover and improve your skills, you won't find a simpler and more accessible way than outsourcing.

2. GUARANTEES OF OUTSOURCING BY SPECIALIST MANAGEMENT

Many companies make the mistake of considering outsourcing only when they reach their maximum capacity, using it only to manage work overflow. One of the main advantages of outsourcing, however, is not the quick and easy access to an extra pair of hands. Rather, it is the competence of these additional hands.

When you outsource work, you entrust it to an expert who can run it at 100, who can offer you innovative solutions already used by other markets. You may be a fantastic entrepreneur, but you have to know how to surround yourself with people who will add value to your business, but it may be too expensive. If you are outsourcing, you don't need to be that value-add, your skills cannot be in all areas. It is enough to entrust specialised tasks to specialists, but outsource this need.

3. OUTSOURCING OF PLAYERS

74 of companies outsource IT services, 52 of companies outsource human resources, 43 of companies outsource purchasing and 39 of companies outsource financing.

An expert for every task was unthinkable for many companies in the past. Now, thanks to outsourcing, this is easily achievable.

4. OUTSOURCING SAVES YOU TIME

You may not yet be at the stage where a fully outsourced service is necessary. But you probably need to free up time to focus on more critical tasks, your core business. There are many simple and effective ways to do this.

Outsourcing small tasks - checklist: social media management (SMM, Social Media Marketing), content creation (SEO, Search Engine Marketing), email marketing (Email Marketing), administration, archiving and invoicing (e.g. automating invoice management). Removing these tasks from your desk allows you to focus on growing and improving your business. And because each task you outsource is now assigned to a specialist, you also save time on project management.

It will therefore be necessary to schedule planning meetings to define the costs of these actions over time. Once planned, send the actions to be implemented. You will get a 50 % cheaper administration fee. The process is simple, fast and cost-effective. And that's why so many companies are doing it.

"Time is money

5. OUTSOURCING ALLOWS YOU TO EXPAND YOUR OFFER QUICKLY

You can also call in an expert, or a team of experts, at any time. Outsourcing allows you to gradually expand into new markets without breaking the bank.

Suppose you are a manager of a garment manufacturing company and you want to develop to make new models. In general, it would have been a long process, not to mention the cost. You have to hire someone to do market research, recruit new staff skilled in garment manufacturing. Then there are the additional resources you would need to sell your product in a new market.

Outsourcing these services allows you to essentially pay as you go.

Hire an external company to conduct market research: If the results are satisfactory, outsource a small production run to a manufacturer. Hire independent marketing and sales professionals for the hours you need and can afford. Outsourcing essentially allows you to develop new markets at your own pace, without overtaxing your resources. Test the market and, if the demand is there, gradually devote more outsourced resources to this sector of your business. You can invest by taking much less risk of losing money and save time to keep track of your current activity.

CONCLUSION: OUTSOURCING AND THE FUTURE OF YOUR BUSINESS

If you want to increase your company's capacity, expand your offering or improve your skills, there is no easier and more affordable way than outsourcing.