READY TO BOOST YOUR CUSTOMER EXPERIENCE?

Do not think about Essentiel as a regular Call Center, we are a 360ª Outsourcing company. Our employees support our success by providing a high quality Customer Experience around the world from our offices in Spain, France, México and India . We have also a database of certified outsourcing companies partners all around the world.

With our experience in managing International Services since more than 20 years , we are able to provide to our Customers added values as the centralization of the process and the adoption of Best Practices in the B2C and B2B market place among all the countries.

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LET US CONNECT YOUR BRAND WITH YOUR CUSTOMERS

We make sure every customer experience is a positive one.
Our CX care agents at our contact centers will ensure you never miss a call, prospect or opportunity to impress new or existing customers.

INBOUND CALL CENTER SOLUTIONS

Multilingual and omni-channel services delivered by culturally aware call center personnel. Best customer care for the ultimate caller experience.

OUTBOUND CALL CENTER SOLUTIONS

At EO we only recruit contact center advisers who have proven customer service abilities, team oriented and superb communication skills.

TELEMARKETING. lead generation

Motivated and target driven telemarketing specialists to lead generation and wrapping up the sale.

TECHNICAL SUPPORT solutions

VOIP, emails, web chat and cloud-based applications to provide advice and quick resolution (FCRR) for all your clients IT concerns.

INDUSTRIES

Online Gaming
Internet / software Services
E-learning
IT services
Wireless telecommunications
Computer and electronic e-commerce

WE Learned From the best Companies

World-renowned multinationals with teams of more than 300 people with customers as Apple, Pierre et Vacances, Center Parcs, HP, Scorito, Creactifs, MediaMarkt, Real Madrid, Ordissimo and more…