Post History

Global, Homework, Mexico
Published 2 years ago

At Essentiel Outsourcing we work internationally as a BPO in the field of contact centers and digital marketing solutions. Our mission is to connect brands and customers through a positive experience. We are a young, dynamic and fast-growing company looking for talent to collaborate with.

Since 2018, we have connected more than 30 companies, delivered more than 45 national and international projects, proudly forming a growing multicultural team of 90 people.

Position :

  • You will be in charge of setting appointments for a French company.
  • We offer you all the means to succeed: full training, field support, sales support, challenges and commissions.
  • We are looking for people with experience in sales and/or a passion for sales: a good CV is not essential. Tell us about your skills!
  • Schedule : Flexible. 4 to 6 hours per day. We adapt as much as we can to your personal life so that you can reconcile your private and working life.
  • Planned start date : april 2022
  • Type of contract : Part-time / Self-employed
  • Complementary remuneration as an option : restaurant tickets, transport, mutual insurance.
  • Location: Barcelona
  • Home Office : Yes .
  • Language: Native level of Italian
  • Part-time hours: 25-35 per week.

COVID-19 considerations in the office : Mandatory use of mask, temperature taking and cleanliness of the workplace.

Job Characteristics

Job Category

appointmet setter, Sales

At Essentiel Outsourcing we work internationally as a BPO in the field of contact centers and digital marketing solutions. Our mission is to connect brands and customers through a positive e...

Barcelona, Homework, Mexico
Published 2 years ago

At Essentiel Outsourcing, we rely on our customer service department to interact professionally with our valued customers when they have questions or concerns. We are looking for a highly qualified customer service representative to join our team, handling inbound and outbound phone calls and email requests with a friendly and helpful approach. The ideal candidate is a fast learner who can think on their feet and resolve any issues that arise with our customer-first business mentality.

The most successful representatives have the communication and interpersonal skills necessary to provide support, answer questions and resolve issues in an efficient manner. By serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this post

  • Manage incoming and outgoing calls, e-mails and chats knowledgeably and efficiently
  • Identify and address customer needs with the aim of achieving complete customer satisfaction.
  • Providing expert answers to questions about products, pricing and availability, while presenting the value of our product portfolio to customers
  • Follow the company's communication guidelines and procedures under minimum supervision.
  • Recommend process improvements to improve the efficiency of the company.

Daily and weekly responsibilities

  • Develop an expert and dynamic knowledge of the company's products and services.
  • Seek information using available resources to meet customer queries
  • Establish a relationship with customers, treating them in an engaging, friendly and professional manner, to deliver exceptional customer experiences and foster lasting relationships.
  • Respond promptly, professionally and accurately to all customer enquiries regarding quotations, orders, status requests, complaints, product returns and warranties.

Skills and qualifications

  • Fluent in Italian (native speaker)
  • Successful experience in a corporate environment
  • strong communication skills, including active listening and clear articulation
  • Ability to solve problems and alleviate conflict or escalate tactically
  • Ability to multi-task, manage time and set priorities
  • Ability to work individually and in a team
  • Type of position: Irregular full/part time. We are looking for different people to work weekdays and/or weekends in day/night/mixed shifts.
  • Duration of contract: --
  • Deadline to apply: --
  • Planned start date: 10/01/2021
  • Job type: Freelance

Job type: Full-time, Contract

Salary: $230.00 - $330.00 per hour

  • Do you have a computer and a stable Internet connection?

Language:

  • Fluent Italian? (Compulsory)

Job Characteristics

Job Category

Sales

At Essentiel Outsourcing, we rely on our customer service department to interact professionally with our valued customers when they have questions or concerns. We are looking for...

Barcelona, Homework, Mexico
Published 2 years ago

At Essentiel Outsourcing we work internationally as a BPO in the field of contact centers and digital marketing solutions. Our mission is to connect brands and customers through a positive experience. We are a young, dynamic and fast-growing company looking for talent to collaborate with.

Since 2018, we have connected more than 30 companies, delivered more than 45 national and international projects, proudly forming a growing multicultural team of 90 people.

Position :

  • You will be in charge of setting appointments for a UK company.
  • We offer you all the means to succeed: full training, field support, sales support, challenges and commissions.
  • We are looking for people with experience in sales and/or a passion for sales: a good CV is not essential. Tell us about your skills!
  • Schedule : Flexible. 4 to 6 hours per day. We adapt as much as we can to your personal life so that you can reconcile your private and working life.
  • Planned start date : October 2021
  • Type of contract : Part-time / Self-employed
  • Complementary remuneration as an option : restaurant tickets, transport, mutual insurance.
  • Location: Barcelona
  • Home Office : Yes .
  • Language: Native level of English and Spanish
  • Part-time hours: 25-35 per week.

COVID-19 considerations in the office : Mandatory use of mask, temperature taking and cleanliness of the workplace.

Job Characteristics

Job Category

Sales

At Essentiel Outsourcing we work internationally as a BPO in the field of contact centers and digital marketing solutions. Our mission is to connect brands and customers through a positive e...

Published 2 years ago

At Essentiel Outsourcing we work internationally as a BPO in the field of contact centers and digital marketing solutions. Our mission is to connect brands and customers through a positive experience. We are a young, dynamic and fast-growing company looking for talent to collaborate with.

Since 2018, we have connected more than 30 companies, delivered more than 45 national and international projects, proudly forming a growing multicultural team of 90 people.

Position :

  • You will be in charge of setting appointments for a Belgian company.
  • We offer you all the means to succeed: full training, field support, sales support, challenges and commissions.
  • We are looking for people with experience in sales and/or a passion for sales: a good CV is not essential. Tell us about your skills!
  • Schedule : Flexible. 5to 7 hours per day. We adapt as much as we can to your personal life so that you can reconcile your private and working life.
  • Planned start date : September 2021
  • Type of contract : Part-time or Self-employed
  • Complementary remuneration as an option : restaurant tickets, transport, mutual insurance.
  • Location: Barcelona
  • Home Office : Yes .
  • Language: Native Dutch
  • Part-time hours: 25-35 per week.

COVID-19 considerations in the office : Mandatory use of mask, temperature taking and cleanliness of the workplace.

At Essentiel Outsourcing we work internationally as a BPO in the field of contact centers and digital marketing solutions. Our mission is to connect brands and customers through a positive e...