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New projects!

New projects!

We are pleased to announce our collaboration with 3 new companies to whom we will provide high quality Customer Service in 6 languages and 3 channels, including video chat support and lead generation. This way, we increase the sectors we support: humidification, smart WiFi devices and motorbikes.

What is an outsourcing company?​

What is an outsourcing company?​

What is an outsourcing company? For any growing or newly started (Startup) business, the daily relationship with customers is an essential part of the company’s overall strategy. As your business grows, there comes a time when tracking calls, listening to customer complaints and requests, taking orders, chatting, replying to emails, etc. can disrupt your daily …

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New covid reality

New covid reality

New covid reality Although teleworking was already an option in Essentiel Outsourcing, it is true that COVID-19 accelerated the whole process and forced a double effort: Protecting the health of workers Ensure the functioning of all services 2 weeks before the confinement, making an act of realism, we accepted what was going to be a …

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¡Te esperamos en nuestras redes!