{"id":39,"date":"2024-02-07T06:06:47","date_gmt":"2024-02-07T06:06:47","guid":{"rendered":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/?p=39"},"modified":"2024-02-07T06:18:00","modified_gmt":"2024-02-07T06:18:00","slug":"ai-quality-assessment-tool","status":"publish","type":"post","link":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/data-analysis\/ai-quality-assessment-tool\/","title":{"rendered":"AI Quality Assessment Tool"},"content":{"rendered":"\n<p>Excited to share a glimpse into the future of customer service in our latest corporate newsletter article! <\/p>\n\n\n\n<p>We&#8217;re breaking new ground with an innovative tool that seamlessly integrates telephony with artificial intelligence to redefine call center operations. This cutting-edge solution not only enhances the precision of call assessments but also tailors each evaluation to uphold the esteemed quality standards of Essentiel Outsourcing.<\/p>\n\n\n\n<p>By providing deep insights into customer emotions through sentiment scoring and offering targeted guidance for our agents, we&#8217;re elevating every customer interaction to new heights. Our technology doesn&#8217;t stop there; it equips managers with advanced alerts for calls that demand extra attention, ensuring no opportunity for excellence is missed.<\/p>\n\n\n\n<p>Dive into our article to discover how we&#8217;re leveraging AI to transform customer service into a more responsive, insightful, and customer-centric experience. This is more than just an advancement in technology; it&#8217;s a commitment to innovation and excellence in every conversation.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/newsletters\/business-outsourcing-insights-7058298677982900224\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.linkedin.com\/newsletters\/business-outsourcing-insights-7058298677982900224<\/a><\/p>\n\n\n\n<p>#CustomerService #Innovation #AITechnology #CallCenterExcellence #EssentielOutsourcing<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-outermost-icon-block\"><a class=\"icon-container\" href=\"https:\/\/twitter.com\/mzaragozas\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"width:48px\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M22.23,5.924c-0.736,0.326-1.527,0.547-2.357,0.646c0.847-0.508,1.498-1.312,1.804-2.27 c-0.793,0.47-1.671,0.812-2.606,0.996C18.324,4.498,17.257,4,16.077,4c-2.266,0-4.103,1.837-4.103,4.103 c0,0.322,0.036,0.635,0.106,0.935C8.67,8.867,5.647,7.234,3.623,4.751C3.27,5.357,3.067,6.062,3.067,6.814 c0,1.424,0.724,2.679,1.825,3.415c-0.673-0.021-1.305-0.206-1.859-0.513c0,0.017,0,0.034,0,0.052c0,1.988,1.414,3.647,3.292,4.023 c-0.344,0.094-0.707,0.144-1.081,0.144c-0.264,0-0.521-0.026-0.772-0.074c0.522,1.63,2.038,2.816,3.833,2.85 c-1.404,1.1-3.174,1.756-5.096,1.756c-0.331,0-0.658-0.019-0.979-0.057c1.816,1.164,3.973,1.843,6.29,1.843 c7.547,0,11.675-6.252,11.675-11.675c0-0.178-0.004-0.355-0.012-0.531C20.985,7.47,21.68,6.747,22.23,5.924z\"><\/path><\/svg><\/a><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-tiktok wp-block-embed-tiktok\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"tiktok-embed\" cite=\"https:\/\/www.tiktok.com\/@essentieloutsourcing\/video\/7327288794875563296\" data-video-id=\"7327288794875563296\" data-embed-from=\"oembed\" style=\"max-width: 605px;min-width: 325px;\" > <section> <a target=\"_blank\" title=\"@essentieloutsourcing\" href=\"https:\/\/www.tiktok.com\/@essentieloutsourcing?refer=embed\">@essentieloutsourcing<\/a> <p>Discover &#8220;7 Keys to Successful Outsourcing&#8221; in this video series! ???????? <a title=\"businesstips\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/businesstips?refer=embed\">#BusinessTips<\/a>  1\ufe0f\u20e3 Clear Goals: Setting measurable objectives aligns expectations and outcomes. 2\ufe0f\u20e3 Choosing Partners: The importance of selecting a provider that matches your business vision. 3\ufe0f\u20e3 Transparent Communication: Keeping open communication for mutual effectiveness. 4\ufe0f\u20e3 Managing Expectations: Tips to avoid misunderstandings with your provider. 5\ufe0f\u20e3 Quality Control: Implementing checks to maintain high standards. 6\ufe0f\u20e3 Flexibility: Adapting to changes in business needs and market conditions. 7\ufe0f\u20e3 Evaluation and Feedback: The key to continuously improving the outsourcing process. Follow us for more insights and strategies that can transform your business! ???????? <a title=\"outsourcingsuccess\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/outsourcingsuccess?refer=embed\">#OutsourcingSuccess<\/a> <a title=\"businessgrowth\" target=\"_blank\" href=\"https:\/\/www.tiktok.com\/tag\/businessgrowth?refer=embed\">#BusinessGrowth<\/a> <\/p> <a target=\"_blank\" title=\"\u266c original sound - essentieloutsourcing\" href=\"https:\/\/www.tiktok.com\/music\/original-sound-7327288822977743648?refer=embed\">\u266c original sound &#8211; essentieloutsourcing<\/a> <\/section> <\/blockquote> <script async src=\"https:\/\/www.tiktok.com\/embed.js\"><\/script>\n<\/div><\/figure>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Excited to share a glimpse into the future of customer service in our latest corporate newsletter article! We&#8217;re breaking new ground with an innovative tool that seamlessly integrates telephony with artificial intelligence to redefine call center operations. This cutting-edge solution not only enhances the precision of call assessments but also tailors each evaluation to uphold [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":40,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,5,6],"tags":[10,9,8],"_links":{"self":[{"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/posts\/39"}],"collection":[{"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":2,"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/posts\/39\/revisions"}],"predecessor-version":[{"id":43,"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/posts\/39\/revisions\/43"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/media\/40"}],"wp:attachment":[{"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/media?parent=39"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/categories?post=39"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/essentiel-outsourcing.com\/consulting\/blog\/wp-json\/wp\/v2\/tags?post=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}